OPS.8.1:8 - Common Anti-Patterns and How to Avoid Them

Mistake	Consequence	Repair
Treating a local completion as the end of resource responsibility	A new long job displaces an earlier correction.	Retain the remaining and contingent resource demands after that event.
Holding every place until remote final acceptance	Unrelated acknowledgment delays useful service.	Choose the controlled loop and retain obligations outside it in their own account.
Reserving for a return and then adding the same work again	Artificial overload blocks usable capacity.	Replace the matching allowance when the return becomes known.
Calling a mean return load protective	A burst or correlated return defeats the promised deadline.	Test the scenario, bounded family or joint probability required by that promise.
Resetting the customer’s clock when work returns	A policy appears faster by losing earlier waiting.	Separate visit intervals from the original receiving interval.