GOALS.Reference:2 - How a system of goals holds together
Connect the wanted result to evidence, reliance and shared means; use what happens to revise the affected connection. This reminder names five questions whose answers constrain one another.
First, recover the result and why it is worth pursuing. A desired change, preservation of an adequate condition, inquiry into an unknown and acquisition of a capability are different possible aims. GOALS.1 constructs this interpretation and identifies who may settle or change it. A hypothesis about the means remains revisable even when the purpose is stable.
Second, construct evidence of achievement in GOALS.2. Asking how a result would be recognized often changes the proposed goal. “Resolve the refund problem” becomes an identified population of customers receiving their due refunds, together with the agreed treatment of genuine exceptions and continuing care of unfinished cases. An information page can help that work without being its completion criterion. A new observation is needed only if present evidence cannot support the decision it serves.
Third, determine reliance and make the demands fit together. An ambition invites a worthwhile search beyond the current expectation; a forecast describes what is expected under stated conditions; a commitment establishes what another participant may rely on under its actual agreement. GOALS.3 combines these meanings with current service, material dependencies and shared capacity. A goal that needs unavailable complements returns for construction, changed scope or an explicit unresolved condition. Lowering a forecast does not perform any of those changes.
Fourth, people and agents carry out subject work. GOALS.6 helps a person connect an adopted aim to suitable action, competing aims and assistance. GOALS.7 does the corresponding assignment and continuation work for an AI system under its actual capabilities and authority. The subject methods produce the result: a good goal does not manufacture a repair technique, a research answer or a learning opportunity. C.39 in FPF develops a missing way of working. HCD supplies development of a human contribution when that is needed.
Fifth, GOALS.4 connects observation to diagnosis and a warranted continuation. It uses C.43, which already supplies the full connection of observation, choice and action. The domain addition here concerns which goal-related meaning changes: a forecast, a means hypothesis, an achievement test, a resource allocation, an aspiration or a commitment. An adverse observation can leave the goal sound; a goal can become obsolete while every indicator is green.
These are relations to use as needed. A service with an established goal and valid evidence can enter at a capacity conflict. A new inquiry may start with the decision it could improve. A participant may first expose an unwanted consequence that requires revising the aim. The organization does not need to restart goal construction whenever a current report changes.
GOALS.Reference:2.1 - The whole changes a constituent action
Consider a company promising both a usable AI-assisted advisory service and staff capability to frame and question its recommendations. During a client case, an employee’s framing of the question is part of producing the advice and part of practising the promised contribution. The two results share that action but require different evidence. Client acceptance can establish usefulness of the advice; observation of the employee’s framing under the agreed assistance can support the learning claim.
If the agent now supplies the framing entirely, the service may improve while the practice opportunity disappears. Preserve the service gain and reconsider the learning arrangement: have the employee frame a suitable next case before seeing the agent’s version, compare the reasoning and receive qualified feedback; allocate the required time. If that additional result is no longer wanted, its owner can revise the development aim. If it remains promised but no opportunity or support is available, the complete arrangement remains infeasible. Counting more delivered recommendations would leave that gap unchanged.
Conversely, a difficult first attempt can reveal that the human framing criterion was too broad for the available preparation. HCD can narrow the next learning contribution while GOALS.3 revisits which later service reliance remains supported. This return changes the whole arrangement through what happens in one constituent action. It also shows why a shared work episode need not make its service and learning results interchangeable.
GOALS.Reference:2.2 - Joint conditions and useful partial results
The goal set has conditions that no isolated goal can establish. If three teams need one specialist for 12, 10 and 10 hours in the same week and only 24 hours are usable, individual feasibility claims do not compose. A delivery sequence can remove overlap only if the receiving dates permit it. A purported shared activity counts once only when the same performance actually supplies all claimed contributions. GOALS.3 shows the resulting choice.
A partial result can still be useful: a completed investigation can allow a decision while implementation remains unfunded; several completed refunds can benefit their recipients while other cases remain open. State what the evidence establishes and what the receiving work still needs. The criterion for stopping the current task is the result it was assigned, including its actual conditions. A broader development programme may continue through newly attainable questions after that task ends.