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MKT.8:8 - Common Anti-Patterns and How to Avoid Them
| Misuse | Repair |
| Fill a standard funnel before finding the problem. | Start from the decision and retain the activity that could change it. |
| Treat several people’s accounts as one observed customer. | Mark the synthesis and preserve consequential differences. |
| Turn a missing record into proof that nothing happened. | Preserve the unknown and obtain a needed external account. |
| Infer a cause from the order of boxes. | Establish the needed causal basis through MKT.10 or return a narrower explanation. |
| Announce an improved journey after redrawing its map. | Obtain the actual changes and evidence of their receiving use. |